Titan Network Security - Network Security

Diagnostic & Repair

Home or Office

Drop Off

Online

An Agent will:

Find the cause of crashes, lockups, unusual slowness, or Internet problems
Repair any operating system issues
Remove all viruses and spyware
Install critical updates
Perform optimization for faster computer speed and better performance
Make sure your computer is operating properly
Provide estimate for recommended hardware repairs or upgrades if needed

$250.00

$150.00

$130.00

Software Install & Troubleshooting

Home or Office

Drop Off

Online

Get help with your productivity software issues online or over the phone.*

An Agent will:

Repair, troubleshoot or install one software title, such as Word, Excel, Quicken, Photoshop, Outlook
Install all critical updates for software
Import up to 100 MB of data into the application if upgrading
Properly configure the software setting
Make sure your software is running properly

*A working high-speed Internet connection is required. Service does not cover operating system installation; software is not included.

N/A

$75.00

Advanced Diagnostic, Repair & Prevention

Home or Office

Drop Off

Online

Take everything from our Advanced Diagnostic & Repair service, and add the installation of the latest security and privacy software. That’s what you get with this service: a complete solution for remedying issues and protecting your PC.

An Agent will:

Find the cause of crashes, lockups, unusual slowness, or Internet problems
Repair any operating system issues
Remove all viruses and spyware
Install critical updates
Perform optimization for faster computer speed and better performance
Install security and privacy software to keep your computer protected
Make sure your computer is operating properly
Provide estimate for recommended hardware repairs or upgrades if needed

$325.00

$2250.00

$190.00

Diagnostic	Home or Office	Drop Off	Online
Agents will determine why your computer is acting up and root out the problem through a series of system checks and diagnostics. Once the riddle is solved, we'll advise you on the best course of action to get your computer back in shape.	$100.00	$50.00	$75.00

Computer Optimization	Home or Office	Drop Off	Online
Your computer, like your car, is a finely tuned machine that needs regular maintenance to keep it running and in good working order. Our optimization service includes over 100 system tweaks that will shorten your computer's boot time, delete unwanted files and remove unnecessary background processes. Agents will bring your system up to speed with the most recent updates to guard against security threats.	$85.00	$40.00	N/A

Hardware Install	Home or Office	Drop Off	Online
Agents can install any one internal or external hardware device onto your desktop or laptop. We’ll also install the corresponding software and configure the device to your needs. Examples include: Graphic/video card memory Hard drive Optical drive MP3 player Scanner Printer Hardware is not included.	$125.00	$35.00	N/A

Software Install	Home or Office	Drop Off	Online
From a tax preparation program to a garden design program—Geek Squad will install a utility or productivity software that you have purchased.* *Excludes operating system installation.	$99.00	$15.00	$15.00

Software Install	Home or Office	Drop Off	Online
Software suite issue that you don’t have time to address? Let us handle it. This service sets you up with an expert repair, install or upgrade of a complete software suite – such as Microsoft Office, Norton Internet Security or almost any other suite you specify. An Agent will: Repair, troubleshoot or install one software suite that you have purchased (e.g., Microsoft Office, Norton Internet Security, etc.) Install all critical updates Import up to 100 MB of data into the application, if upgrading Configure the software to your needs Make sure your software runs properly	$120.00	$35.00	N/A

Operating System Install	Home or Office	Drop Off	Online
An Agent will: Install the version Windows XP™ Windows Vista™ Install all critical updates Install any drivers required Configure the software to your needs Make sure your system runs properly *Software not included	$225.00	$100.00	N/A

Restore CD Creation	Home or Office	Drop Off	Online
An Agent will: Upgrade Windows XP™ to Windows Vista™ Install all critical updates Install any drivers required Configure the software to your needs Make sure your system runs properly *Software not included	$75.00	$40.00	N/A

Restore CD Creation	Home or Office	Drop Off	Online
Most new computers don’t come with the restore copy of your new system on the hard drive. Make sure you have a back up in case your hard drive dies. Enlist an Agent to do it for you. We’ll provide the CDs, but the system must have existing software installed.	$99.00	$50.00	N/A